📄 Terms & Conditions
Last Updated: 17 January 2026
TrueAuction.in (“Company”, “We”, “Us”, “Our”, “Service”) operates solely as a Bank Auction Property Information Provider.
We are not the owner, seller, broker, agent, or representative of any property listed on the platform.
Our role is limited to presenting auction-related information published by banks and financial institutions in a simplified and accessible format for users.
By accessing or using this website, you agree to be bound by the following Terms & Conditions.
1. Nature of Service
TrueAuction is a digital information platform.
We display auction-related information such as Sale Notices, Auction Dates, Reserve Prices, EMD details, Property Information, and Bank Contact Details as published by banks.
We do not provide:
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Property verification
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Legal verification or legal opinion
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Auction participation or bidding assistance
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Buying, selling, or negotiation services
All property-related decisions are made entirely at the user’s own risk and responsibility.
2. No Ownership or Representation
TrueAuction does not claim ownership, selling rights, agency, representation, or brokerage authority for any property listed on the website.
3. Subscription Plans
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Basic accounts may display limited information.
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Premium Plan: ₹2299 for 3 months
Once a subscription is activated, it is non-refundable.
In case of duplicate payment or technical error, a refund will be processed after verification.
4. Payment & Security
Payments are processed through Razorpay or other secure payment gateways.
TrueAuction does not store sensitive payment details such as card numbers, CVV, or PINs.
5. User Responsibilities
Users are responsible for:
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Conducting property inspections independently
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Contacting the concerned bank directly
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Verifying all legal documents through qualified professionals
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Understanding auction terms before participating
TrueAuction shall not be liable for any financial loss, fraud, legal dispute, or decision made by the user based on the information provided on the website.
6. External Links Disclaimer
TrueAuction is not responsible for the security, accuracy, or authenticity of any external links, including bank websites or PDF documents linked on the platform.
7. Limitation of Liability
TrueAuction shall not be held liable for:
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Incorrect or changed property details
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Modifications made by banks to auction notices
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Technical errors or server issues
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Delayed or outdated information
8. Account Suspension
User accounts may be suspended or terminated without prior notice if a user:
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Provides false or misleading information
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Misuses the platform
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Engages in scraping, data theft, or unauthorized access
9. Policy Updates
TrueAuction reserves the right to modify or update these Terms & Conditions at any time.
Changes will be effective immediately upon publication on the website.
10. Contact Information
📧 Email: info@TrueAuction.in
📞 Call / WhatsApp: +91 8005532259
🕘 Support Hours: 09:00 AM – 07:00 PM (Monday to Sunday)
🌐 Website: https://TrueAuction.in
